Bryson City residents decry water rate increase

It’s been a long time coming, in a sense, but frustrations have finally reached a boiling point as Bryson City raised water rates ahead of what promises to be a few expensive municipal projects. 

Coming down the pipe: EPA mandate could soak local utility customers

A recent update to the U.S. Environmental Protection Agency’s Lead and Copper Rule directs nearly all of the nation’s water systems to conduct an inventory of service lines by October, checking for the presence of lead pipes due to their well-established health risks. 

Audit finds Waynesville electric bills were accurate

The results from an independent audit of the Town of Waynesville’s electric billing process are in and despite speculation to the contrary, audit findings show that no customer was charged for power they didn’t actually consume. 

Independent auditor will evaluate Waynesville electric bills

Despite being the result of a confluence of factors, the true reasons behind some abnormally high electric bills for Town of Waynesville customers still aren’t clear but should soon be — after Waynesville alderman called for an independent audit. 

Waynesville residents shocked by big electric bills

Complaints from Town of Waynesville power customers about higher-than-expected electric bills prompted town officials to look into the matter, which they now say is the result of a confluence of several factors — a rate increase not being one of them. 

Moratorium on Waynesville utility disconnections to end

A policy adopted by the Town of Waynesville that was designed to alleviate financial hardship during the early stages of the Coronavirus Pandemic is about to end, and town officials want to be sure no one’s caught by surprise. 

Waynesville suspends water disconnections

Following the lead of several other municipalities, corporations and co-ops, the Town of Waynesville has temporarily suspended billing-related water and electric shutoffs for its residential customers in response to the Coronavirus Pandemic. 

Utilities respond to COVID-19

The public health crisis that is COVID-19 quickly became an economic one as governments nationwide took drastic steps to slow the spread of the virus. Bars, restaurants, hotels, airlines and countless other industries have been hit hard, resulting in widespread layoffs and cut hours. 

House bill could be helping hand for broadband

There’s probably no bigger economic development issue in rural America than access to dependable high-speed internet service. 

“One hundred percent,” said Rep. Kevin Corbin, R-Franklin. “It’s the biggest issue in Western North Carolina as far as infrastructure and the economy.”

WCU and TWSA to consider merging water systems

Western Carolina University and the Tuckaseigee Water and Sewer Authority will explore the possibility of combining their water systems following receipt of a $50,000 grant from the State Water Infrastructure Authority, which the TWSA board voted to accept at its June 18 meeting. 

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