A new EMS base in Haywood County is now operational. 

The base was completed earlier this year. It is part of efforts by Haywood County leaders to improve emergency services coverage and response times. The base, centrally located near the intersection of Russ Avenue and Mauney Cove Road, should do just that with close proximity to Lake Junaluska, Maggie Valley and Jonathan Creek. 

Western North Carolina has struggled for decades with a simple problem that produces complex consequences — not enough primary care providers practice in rural areas. Specialists often practice in urban areas, routine care gets delayed until an urgent problem arrives and options for patients are limited. The Mountain Area Health Education Center was created to address that gap, and continues to do so with a new facility in Cullowhee. 

Dispatchers are an often overlooked part of a county’s overall emergency response, but their role is as vital as any other. 

This was made clear all across the region during Hurricane Helene, as thousands of 911 calls poured in from people in their most desperate hour. More recently, on Sept. 28, Haywood County Emergency Communicator Kaylin Greene again proved the point by thinking fast with a life on the line to get responders where they needed to go. 

After over a year of discussion, Macon County has canceled is contract with the Burningtown-Iotla Fire Department and has begun working toward changing the Cowee Fire Department’s contract to provide permanent coverage to the areas BIFR used to have jurisdiction over. 

Shortly after a wildfire broke out in the Lower Alarka region of Swain County, Southwestern Community College’s Megan Nicholson made arrangements to help firefighters and emergency management teams set up their temporary command center at SCC’s Swain Center. 

He now has big shoes to fill, but Waynesville officials think interim Fire Department Chief Chris Mehaffey has what it takes to guide the department into its next era. 

While Macon County may have been spared the catastrophic flooding experienced by so many of its Western North Carolina neighbors following Hurricane Helene, it was not spared the most serious and devastating effects of the storm — loss of life. 

Asheville-based McGill Associates will begin work to provide emergency watershed protection in areas affected by Tropical Storm Fred after Haywood commissioners approved an $800,000 contract on Jan. 17, but at least one commissioner thinks it may not be enough.

Update: According to Interim Fire Chief Thomas Simmons, the fire's cause has been deterimined to be accidental, due to an appliance left on in the building. The appliance is not yet being named, as the department is waiting for engineers to make a final determination.

Kituwah LLC CEO Mark Hubble was just going back to sleep after a night in the emergency room when his phone rang. The headquarters for the Eastern Band of Cherokee Indians’ multi-million-dollar business arm was on fire.

During his 30 years living and teaching in Western North Carolina, Maurice Phipps has heard countless tales of tragedy and near misses set in the Southern Appalachian backcountry — people falling off waterfalls , shivering in the cold  while awaiting rescue after a wrong turn on the trail, or logging hair-raising experiences with wildlife .