A parking study of downtown Sylva conducted by a Western Carolina University graduate student has gotten local merchants talking and left the town board facing a puzzle.

For years downtown merchants have complained that the lack of available parking for customers hurts their businesses. But the study concludes that the town’s some 600 existing places are enough.

Thaddeus Huff –– a graduate student in public administration in his last semester at WCU –– authored the study as his final research topic for his professor, Dr. Chris Cooper. Huff circulated 50 surveys to business owners in the Downtown Sylva Association asking five basic questions about their views on parking downtown. The responses showed that 65 percent of the business owners felt there wasn’t enough parking for customers, and 69 percent felt there wasn’t enough parking for employees in downtown.

In March, Huff followed up the survey with a study of the supply and demand of parking in each of the downtown’s eight blocks, counting the number of spaces and the occupancy rate in each block four different times of day on four separate days.

The findings were surprising. Only three blocks downtown in the areas of Mill and Main streets closest to their intersection routinely had more than 70 percent of their parking spaces utilized at a given time of day.

Huff’s summary of the survey reframed the discussion about parking in downtown Sylva as having more to do with how far people are willing to walk from available spaces to their destinations.

“Given that the supply, in this case, is not the problem, the issue seems to be the proximity to certain locations for drivers,” Huff concludes in the study. “The answer is not more parking spaces. Even with no access to private lots, an argument could be made there is plenty of parking to meet the demand given the time periods the counts were conducted in.”

But tell that to the merchants who get phone calls from customers in their cars asking if they can get curbside service because they’ve already circled past the store three times.

Sarella Jackson, an employee of Harrah’s Cherokee Casino, testified to that as she walked out of Annie’s Bakery on Monday.

“Most of the time, parking is a problem. It’s relatively hard to find parking close to the building at lunch time,” Jackson said.

She said it is not uncommon for her to circle the block two or three times before she finds a spot.

Annie Ritota, who opened Annie’s Bakery eight years ago, winces when she hears customers complaining about parking.

“We do have a problem on this end of town,” Ritota said.

A parking solution discussed in the past is for the town to purchase or lease a vacant private lot on the prime stretch of Main Street, the former Dodge dealer lot owned by Sam Cogdill.

Ritota said she would support the town leasing or buying the lot, although she wasn’t 100 percent sure it would solve the problem. Instead, Ritota suggested limiting how long people could occupy a prime downtown spots.

“Obviously that lot would be very helpful,” Ritota said. “But I’ve always said maybe if we went back to paid parking so people could come and go, people wouldn’t stay all day.”

Huff has also taken planning courses, and he said from a planning perspective, the town would ideally put the empty car lot owned by Cogdill to some use because vacant lots in a downtown send the wrong message.

But both Mayor Maurice Moody and Commissioner Sarah Graham said they would have a hard time spending the town’s money on parking when it was facing a very tight budget this year.

“Right now we’re paying for a pedestrian plan and directional signage, and I’d like to see those play out before we commit to another expense in parking,” Graham said.

Sheryl Rudd, co-owner of Heinzelmannchen said Mill Street’s problem is almost certainly the result of too many merchants and their employees occupying the handful of prime on-street spots readily accessible to customers.

The result is infuriating for Rudd.

“We lose business,” she said.

Rudd attended the town board meeting where Huff presented his findings and said she appreciated the information but would like to have seen the results of a similar study conducted during the high part of the tourist season.

Rudd said she favors the idea of the town leasing the Cogdill lot and either the Downtown Sylva Association or merchants reimbursing the town for a particular number of designated spaces.

Huff, who lives in Asheville, said most of the studies he used as models dealt with bigger towns. But he still thinks Sylva’s free parking could be part of the problem.

“If you give out free pizza, there’s never enough pizza,” Huff said.

Huff recommended a number of measures that could alleviate some of the strain the merchants are feeling around parking. He advocates better signage to steer people to the town’s public lots. He also recommends a firm policy against employees parking in spots for customers, and reviewing the idea of metered parking on Main Street.

The issue of downtown employees taking up prime on-street spots in front of businesses has been a topic of heated discussion the past, and a number of downtown business owners agree that it is a starting point for the discussion.

Recently one downtown merchant anonymously left flyers on car windows that read, “Dear customers. I work downtown. I took your parking space and you, the customer, had to search for parking.”

Steve Dennis, owner of Hollifield Jewelers, also thinks employees parking on Main Street all day are a large part of the issue.

“The enforcement needs to be addressed in terms of people staying a long period of time,” Dennis said. “You don’t need to drive up and walk straight into your job.”

Mayor Moody said he needed to study the results of Huff’s project in more detail before he responded to it directly.

“I think we all need more time to look at it closely,” Moody said.

Huff agreed the same type of parking count he conducted should be repeated during the high tourist season and on a festival week, but he really believes the town has to look at the parking issue holistically and not a simple shortage of open parking spaces.

The Friends of the Jackson County Main Library have completed their remarkable effort to raise $1.6 million to outfit the interior of the new library under construction on courthouse hill in Sylva.

The Friends announced this week that a $200,000 grant from federal stimulus money given out by the U.S Rural Development Program had pushed them over the finish line. The Fontana Regional Library system applied for the grant on behalf of the Jackson library project.

Mary Otto Selzer, co-chair of the capital campaign, credited the hard work of volunteers and the generosity of hundreds of donors for the campaign’s success. The grassroots fundraising campaign began in May 2008.

The Jackson County Public Library Complex is a $7 million project to renovate the 1914 Jackson County Courthouse for community uses and build a 20,000-square-foot addition on the back to serve as a new library. It is scheduled to open in the second quarter of 2011.

“This grassroots campaign has been successful because hundreds of individuals, foundations and companies have shown their support through various levels of giving,” Selzer said. “Children have brought in their piggy banks; patrons have joined the Wall of Fame at the library; many young readers, through the Books for Bricks summer reading program, raised over $6,300; merchants have donation boxes on the counters in their businesses; companies wrote generous checks; and grantors have been charitable in providing funds.”

Of the total $1.6 million, about $1.15 million came in the form of large grants from institutions, charities and organizations.

Dr. John Bunn of Sylva, co-chair of the fundraising committee, said the iconic nature of the courthouse that’s even visible when passing Sylva on the highway made it possible to raise money for the project during a recession.

“You’d be talking to a foundation somewhere away from here and they’d say ‘I’ve seen that courthouse!’” Bunn said.

Bunn said the successful fundraising drive allowed for the addition of special features, like the outdoor reading patio that will rival the famous sunset patio at the Grove Park Inn in Asheville.

“They’ll have to eat their hearts out,” Bunn said.

He said the new library and courthouse restoration will be a point of pride for the community.

“If you had guests from out of town you normally wouldn’t say ‘Let me show you our library,’” Bunn said. But Jackson County will be an exception.

— By Giles Morris and Becky Johnson

Sylva Commissioner Sarah Graham will step down from the town board at the end of June because her family has decided to move outside town limits.

Graham said she and husband, Bill, had been looking at homes that offered more land for their growing family, when they found a perfect place on Fisher Creek Road.

“Because the house isn’t in the town I have no choice but to resign my position on this board,” said Graham, who lived downtown and loved being part of its vibrant scene.

As a result of Graham’s announcement, the four remaining board members –– Chris Matheson, Danny Allen, Ray Lewis, and Stacy Knotts –– will be left with the task of naming a replacement in June. Mayor Maurice Moody only votes in the case of a tie.

The board underwent a similar process last December. Moody was a sitting town board member when he ran for mayor. He won, but still had two years left on the town board, leaving a vacant seat to be filled on the board.

During that process, Moody was instrumental in searching out his own replacement, Chris Matheson, and ensuring she had the support of the entire board before she was nominated, although he technically couldn’t vote except in a tie.

“Chris has had a unifying effect on the board and has done a good job, and I would hope to find the same type of candidate this time,” Moody said.

Graham said she wanted to serve until the town’s budget for next year was finalized, which means serving until the end of June when the fiscal year ends.

The town board has been divided on the some budget issues for the past four years, most notably over whether the town should make annual financial contributions to the Downtown Sylva Association, a cause particularly close to Graham’s heart.

Moody commended Graham for her work as a commissioner, particularly on issues directly affecting downtown.

“I hate to lose her, but I think when someone is putting their family’s best interest first, you have to support them,” Moody said.

In leaving, Graham said she felt the town is moving in the right direction, and she will continue to work in its best interests.

“I think the town is moving in a great direction and that, given the state of the economy, the town is in a great financial situation,” Graham said. “I look forward to serving Sylva in any way I can.”

Graham served as the director of the Downtown Sylva Association before being elected commissioner. She was instrumental in the revitalization of Bridge Park, a downtown green space and concert venue.

Stonewall Packaging, a cardboard plant in Sylva, laid off 43 workers last week and shut down operations after coming on line just a few months earlier.

Stonewall Packaging was a venture of Jackson Paper, also a cardboard plant in Sylva, which employs 120 people. Jobs at Jackson Paper are safe, according to the company.

The closing of Stonewall has less to do with the economy and more to do with a stroke of bad luck. When Jackson Paper launched Stonewall, it secured commitments from box companies pledging to buy its cardboard. One of those that pledged to buy a large volume fell through, however. Stonewall was unable to find a new buyer for the corrugated cardboard sheets being churned out.

The cardboard industry is consolidating, with a smaller number of larger companies dominating sales — making it harder for ventures like Stonewall to find a seat at the table.

The Stonewall plant was built last year at a cost of $17 million. The closure is “very disappointing,” according to company officials.

“This is not the outcome that we had hoped for with our investment in Stonewall, and we did everything within our power to prevent it,” Jackson Paper President Tim Campbell said.

The fate of the new facility — whether it will be sold or kept in hopes of one day ramping up again — is unknown at this time, according to company officials.

Stonewall Packaging had been offered both state and county incentives in exchange for job creation and the capital expansion. The state agreed to give the plant $200,000, but had yet to award the money. Jackson County offered Stonewall Packaging a property tax break of up to $1.3 million during the next several years, but it was contingent on the creation of jobs.

What was Stonewall?

Jackson Paper’s official role in Stonewall is that of an investor, although the two plants had a symbiotic relationship. Stonewall was an attempt at vertical integration by Jackson Paper, which makes the wavy middle layer found in corrugated cardboard.

Making a cardboard box is a four-step process. Each step is carried out by a different plant: one to make the wavy middle layer, one to make the outer layers, one to sandwich them together, and one to cut and fold the sheets into finished boxes.

With the cardboard box industry consolidating into the hands of larger plants, Campbell feared the chain his niche product relied on would prove too fragile. Jackson Paper would find an increasingly limited number of buyers for its wavy middle layer of cardboard.

Enter Stonewall.

Stonewall would buy the wavy middle layer produced by Jackson Paper, buy the outer layer from other plants, and sandwich them together to make sheets of corrugated cardboard on site. The venture would secure a stable buyer for Jackson Paper’s product.

Unfortunately, that model collapsed when a box company lined up to buy the cardboard did not uphold its commitment.

Jackson Paper has found buyers to pick up the slack now that it can’t sell its product to Stonewall.

“Operations at Jackson Paper are strong and expected to remain so,” Campbell said. “Jackson Paper has been able to replace those orders lost in the Stonewall shutdown with orders from other customers.”

But that doesn’t blunt the disappointment both managers and employees have over the fate of Stonewall, Campbell said.

“This is a terrible situation for the dedicated and hardworking employees of Stonewall Packaging. Our thoughts and prayers are with them during this difficult time, and we will do everything possible to support those affected,” Campbell said.

For the past year or so, Sylva Mayor Maurice Moody has been focused on cleaning up his town.

“We’ve been talking about it for a long time, and in the last year we’ve made significant progress,” Moody said.

The city’s health and sanitation ordinance says the town can order property owners to clean up public health nuisances on their property within 24 hours of being notified of the hazard. The so-called hazard abatement ordinance draws its force from state statutes that outline the rights of property owners and municipalities in the cases of public health nuisances.

In the past year, the town has gotten nine property owners to clean up perceived health hazards that range from rusting hulks of trailers, to piles of junk parts, to old tires in yards. Businesses haven’t been exempt from the push either, with Jackson Paper and a local auto repair shop making the list.

In town, the nuisance abatement program is considered Moody’s pet project, since he has pushed the stalled conversation forward.

Sylva’s updated list of residents with health risks on their property identified between 2009 and the present contains 17 names, and nine of the nuisances have already been abated.

The way the program works is that members of the town staff or board identify potential nuisances. In the event that there is confusion over a property, the town’s attorney, Eric Ridenour, evaluates the site and makes a determination about the town’s legal ability to enforce the ordinance.

The town then sends legal notice in the form of a letter from the town manager to the property owner to clean up the health hazard. Upon receiving the letter, property owners have 24 hours to start the process of eliminating the nuisance.

Not everyone is thrilled with the program.

William Woodring was cited under the ordinance for junk car parts in the yard of his Rhodes Cove property.

“I don’t think it’s a health concern if it’s car parts,” Woodring said. “If it was trash, they might have something.”

Woodring said he got the notice in the mail, and was never spoken to in person. His mother died at the beginning of the month and much of the junk belonged to his brother, who was living in a trailer with his mother. It was a difficult time to get things cleaned up.

Woodring agreed to clean up his property, but he wonders whether the program is really about removing health risks or people making assumptions about other people’s property.

“I guess it’s just people nosing around and saying that’s junk,” Woodring said. “Some people’s junk is really worth something. Somebody ought to come talk to me about it anyway because I do pay my taxes.”

But Moody is unapologetic about the program.

“It’s certainly a health and sanitation thing, but it’s also an appearance thing,” Moody said. “What you do in your backyard does make a difference.”

Moody said that as land tracts in town get smaller, the effects of health nuisances on neighboring properties are accentuated. He allows that some people might object to the idea of being told to clean up their land.

“Some people might feel that way, but I don’t think our ordinances violate anybody’s property rights,” Moody said.

Commissioner Chris Matheson said the program isn’t designed to harass people or enforce aesthetic standards. She said calling people on the phone or talking to them doesn’t qualify as legal notice, and the town does what it can to help property owners clean up their land, including offering yearlong extensions in certain cases.

“We don’t go through the final steps without really trying hard to work with the property owner. It’s really just about getting the health nuisance cleaned up,” Matheson said. “There’s also grounds for someone who feels like it is just an aesthetic issue and not a health abatement issue to challenge it.”

In the end, the program relies on cooperation from property owners, and its record of success has shown that most people are willing to clean up health hazards on their land if they are given enough time to do it.

With Sylva’s annual street festival Greening Up the Mountains right around the corner, town commissioners had a somewhat unusual decision land on their doorstep last week: risk a lawsuit or pay a licensing fee to a music industry group.

Apparently, you can’t just show up with a guitar at a town event and play “American Pie” anymore.

Sylva’s attorney, Eric Ridenour, advised the board not to pay $305 to the American Society of Composers, Authors and Publishers, because he believed paying the fee could set a precedent that would allow other licensing companies to gouge the town.

Ridenour based his advice on an experience with a representative of another licensing company, SESAC Inc., last year. The sales representative harassed Ridenour for weeks.

“It became more of a marketing tactic than a legal issue and it wasn’t hard to see through that,” Ridenour said.

Ridenour believes the town could win a lawsuit in the event that they are sued over a copyright violation during a town-sponsored event, in part, because the licensing companies don’t guarantee which artists’ songs are covered by their fees.

ASCAP, BMI, and SESAC are performing rights organizations. Effectively, they all do the same thing, issuing blanket licenses to music broadcasters, like television and radio stations and music performance venues.

By paying the blanket license fees, towns like Sylva are ensured that they can’t be sued if an artist at their festival plays a song without the permission of its author. It sounds ridiculous at face value, since most part-time musicians regularly play cover songs without permission, but if you don’t pay licensing fees, you are potentially liable.

“Potentially liable means it’s a gray area and you could probably write a dissertation on it,” Ridenour said.

Towns like Maggie Valley and Franklin, which have long-standing festivals that include music, pay the licensing fees. Ridenour said if Sylva was really concerned about the liability, it could get the musicians to sign a waiver saying they accepted responsibility for any copyright violations.

Mayor Maurice Moody didn’t like that idea.

“I would really be opposed to that,” Moody said. “Too many local musicians have day jobs. They’re part-time and they play for pleasure. I wouldn’t want to shift that burden on to them.”

The performing rights organizations aren’t boogey men. The licenses sold by ASCAP, BMI and SESAC pay royalties on copyrighted music. Royalties pay the songwriters. But Ridenour’s point is that the town could end up forking over $300 per year to each of the organizations, and over time the amount adds up.

Moody said he would rather pay the fee than face the possibility of a costly lawsuit.

“I don’t think it’s worth the risk,” Moody said. “Even though from a legal standpoint he’s probably right.”

Music rights will be an issue at Greening Up the Mountains, but they’ll be even more central to the town’s ability to hold its Friday night music events throughout the summer.

Commissioner Stacy Knotts also voted against passing the buck to the artists and said she didn’t mind the town paying the licensing fees.

“It might just be a part of doing business –– part of the joy of having music downtown,” Knotts said. “I definitely want to keep having music in the town.”

The commissioners voted 3 to 2 to pay the ASCAP fee. Cue up the Don Henley.

Last month, officials from the Tuckaseigee Water and Sewer Authority and the Town of Sylva clashed over who was responsible for fixing a clogged town sewer line.

The issue has since been resolved, with TWASA’s board voting 4-1 to reimburse Sylva for the cost of the repair after all. But the larger issue of what to do with “orphan” sewer lines that don’t appear on TWASA’s maps remains.

A committee representing all of the entities that formed the TWASA two decades ago has been convened to examine and interpret TWASA’s charter, according to Board Chairman Randall Turpin

At stake is whether TWASA is responsible for maintaining and repairing lines that weren’t on the original maps back when the newly formed private enterprise took over Sylva’s water and sewer system in the early ‘90s.

“How do we categorize the lines that weren’t identified at that time?” Turpin said.

TWASA’s has a policy not to repair small lines that didn’t appear on the original maps.

Sylva Mayor Maurice Moody doesn’t understand how such a policy could be in place.

“From my perspective, when TWASA was formed in 1992, they accepted the entire sewer system in existence at the time,” Moody said. “Therefore, I feel they have the responsibility to maintain it.”

But while TWASA’s charter document clearly gives the authority the responsibility to operate and maintain the entire system, it also gives it broad discretion to determine how and when to repair, upgrade and maintain the sewer lines.

The TWASA board felt it was important to pay Sylva back for the clog in order to move forward with a more productive discussion, according to TWASA Executive Director Joe Cline.

But they also wanted the municipalities to understand the planning process that goes into upgrades and maintenance of the system.

Turpin said TWASA relies on a regimented capital improvement plan that goes through its Water and Sewer Projects Committee, a system set up in the charter document.

Turpin said the authority has to be able to budget for maintenance and upgrades each year based on projected revenues. Spur of the moment repairs on unmapped lines present a problem.

“If there’s lines that are identified out there that we can get to the WASP committee and into the capital improvement plan, then that’s a positive outcome,” Turpin said.

TWASA already has a board made up of representatives from Jackson County, Dillsboro and Sylva. But Turpin wanted to get other people into the discussion, so he asked the municipalities to appoint members.

Jackson County commissioners refused to make an appointment, saying that County Chairman Brian McMahan could represent the county through the seat he already has on the TWASA board.

The committee will include Brad Moses, Larry Phillips, Chuck Wooten and Brian McMahan from the existing TWASA board; Maurice Moody and Chris Matheson from Sylva; and Mike Fitzgerald and Wade Wilson from Dillsboro. The subcommittee will meet for the first time at 5:30 p.m. on Thursday, April 8, at TWASA’s main office.

Matheson said she was happy to serve on the committee, but she was still slightly confused about why she was needed.

“If going into the meeting, the idea is that the forming document is valid and binding and we just have to make sure everybody is on the same page, I’m fine with that,” Matheson said.

But she said Sylva’s board hasn’t changed its position that TWASA needs to repair broken lines when they cause problems.

Turpin said the meeting would provide a unique opportunity to talk through the issue of orphan lines and capital improvement planning.

“We have annual meetings with all the forming entities but this is the first time since I’ve been on the board that all of the entities have come together over a common concern,” Turpin said.

When Daniel Allison III learned last May that General Motors wouldn’t renew his franchise agreement, he couldn’t believe it.

“Shock,” Allison said. “I think you go through being angry and then, once I got through all my feelings, I worried about how it would affect my customers.”

The letter stated that GM would discontinue Allison’s dealership franchise in October 2010. Ever since, Allison has been working hard to fight the decision and to find a backup plan.

He traveled to Washington, D.C., at the invitation of Congressman Heath Shuler to testify about the impact of the recession on small businesses in rural areas. He urged them to help small car dealers, particularly in light of the auto bailout for the big guys.

“It concerns me how this recession has affected small business,” Allison said. “A lot of the small rural dealers are just one group of casualties.”

When Congress ordered that GM grant arbitration hearings to its discontinued dealerships, Allison preserved hope and fought for a reprieve.

But in late March his last chance for survival as a GM dealer evaporated when Allison’s Chevy wasn’t selected by the automaker as one of 600 dealers nationwide to receive reinstatement letters.

“Prior to the arbitration, we’d been pursuing what our Plan Bs would be in order to keep as many employees as possible and keep the operation as similar as it could be,” Allison said. “We’re excited with what we’ve come up with.”

Last Monday, Allison opened a co-branded Meineke Service and EconoLube automotive garage to replace the GM service center once housed at the dealership. Meanwhile, he will sell a wide range of certified used vehicles on his lot, with a focus on offering varying price points.

“This has opened us up to a whole range of makes and models we haven’t serviced before,” Allison said.

The GM label may be gone, but the Allison name will remain a part of Sylva’s automotive landscape. Allison’s grandfather, Dan Allison, Sr., started the business in 1935 and since then, Allison’s has been selling GM cars in Sylva.

When the recession hit, Allison was confident he could weather the storm. But GM’s bankruptcy proceedings led to the auto giant announcing that it would close over 1,000 dealers. Allison’s fate as a GM dealer was out of his hands. In December, he began laying off staff.

“We basically held on as long as we could in case we could be reinstated,” Allison said.

In 2008, Allison’s Chevy had 17 employees. Today the number is down to eight, but Allison said he hopes to grow the business back as the economy strengthens. In the meantime, there’s the process of rebuilding a third-generation family business.

“It’s been a wild adventure trying to reinvent it,” Allison said. “I don’t think there’s any way you can realize ahead of time how many challenges there are.”

“Barbecue is all about slow and low,” said Blackrock BBQ owner and pit master James Aust. “The secret’s in the rub, and I can’t share that.”

Barbecue, as a food, lends itself to mysterious discourse, in part, because it’s so simple. Pork shoulder butt (or whole pig) cooked in a smoker until it’s poised to fall apart. For purists, the nuance of flavoring with smokes and rubs is where the art is.

Sylva has a new repository for that art thanks to Aust and his partner in crime Chef Jay Horton. Aust recently purchased the building that used to be Lee’s Barbecue on NC 107, renovated it, and started a whole new kind of shop.

“It just kind of fell into my lap. Lee was looking to get down to one restaurant, so I talked to him about it and thought I’d give it a try,” Aust said.

Horton and Aust met in the kitchen at the Cedar Creek Racquet Club in Cashiers where they worked last summer. Horton, raised in Canton, has 21 years of experience in fine dining and got his start cooking at Ghost Town when he was 16.

“The only other thing I’ve found I’m good at is putting money into the cash registers at a convenience store,” Horton said.

Aust, an Army brat who’s spent the last 16 years of his life in Sylva, was going to school to become a teacher when he decided to take over Lee’s. Blackrock BBQ and Grill has been open for less than a month now, but it’s already packed during the lunch hour with a mix of Lee’s loyalists, WCU students and staff, professionals from the hospital complex and members of local law enforcement agencies.

The barbecue is Eastern North Carolina style pulled pork and they serve it with both vinegar and hot pepper sauce and sweet tomato-based sauce on the table.

Aust cooks the dry rubbed cuts of pork for 15 hours in a smoker, and the result is delicious. Barbecue in the mountains, unless you’re at someone’s house, is often a dicey proposition. The economies of scale that make for barbecue meccas in places like Lexington don’t exist, and the result is often meat that is rushed or over-sauced.

The pork at Blackrock is spot on. The dry rub adds a distinctive signature that isn’t distracting, and the smoke flavor doesn’t overpower the meat. One of the great things about whole pig barbecue is the crispy bits of skin on the outer layer and the strands of pork underneath coated in the rendered fat. When the meat is pulled, it yields a range of textures from crisp to succulent and fatty.

“Slow and low” sounds easy, but getting the right seal on the pork is crucial and you can tell Aust know his work, because the meat pulls right and arrives on your plate in a neat little mound of crispy-edged hunks.

Horton prepares all the sides and a la carte items, like collard greens and hand-cut potato wedges, from scratch and to order. The pulled pork platter comes with two sides and hush puppies for $7.50. The beans were the second star of the show, tangy and sweet with the same distinctive spice signature as the rub.

Another huge upgrade to the Lee’s experience is the total interior renovation that Aust’s father, Jim, contributed to the project. Jim has transformed the kitchen into a clean, efficient stainless steel commercial space and the front room into a rustic, hand-worked wood parlor with four spacious booths and five two-tops.

“We wanted to make it a rustic clean place to sit down for a good meal,” said Aust. “ Everything in here is hand-made, just like the food.”

Aust and Horton plan to add Memphis-style spare ribs and catering to the operation in the near future. They also cure their own bacon for their BLT’s and burgers. Mmmmm, bacon.

The two partners are happy to be out of the fine dining world and confident in their product.

“It’s the kind of food we love to fix,” Aust said. “Just good old Southern food.”

Find them on Facebook or call 828.586.3490.

Sylva resident Susannah Patty thought her trip to Chile would be an adventure, but she didn’t count on living through the fifth biggest earthquake of the century.

In her late 20s now and no stranger to travel, Patty says she has a knack for going places the moment “things go bizarre.”

She was in Paris when large-scale riots between police and teenagers broke out on the north side of the city. She was in Cameroon during a political upheaval that paralyzed the country. Then she was in Chile, in a club in the wee hours of the morning celebrating with friends, and the world was shaking.

“There were no screams, only a few who ran outside, and no massively loud noises where I was. I was instructed to hold on, but there was no time to think about where one should go or what one should do,” Patty wrote in a travel log she kept in the days after the quake.

Fortunately, Patty’s host in Chile, Maqui Ortiz, lives in the northern port town of Valparaiso, far from the earthquake’s epicenter near Concepcion. Ortiz was previously living in Chapel Hill when the two met through mutual friends in Asheville.

When Ortiz decided to go back to Chile to explore her roots, Patty jumped at the chance to visit. The quake registered 8.8 on the Richter scale near its epicenter and 7.8 in Valparaiso.

“It was really over before I realized what was happening, but if I could equate the feeling to anything, it would be the strongest turbulence I’ve felt on an airplane,” Patty said after she arrived safely in Sylva on Monday.

Patty speaks French, not Spanish, so she relied on Ortiz and her network of friends to help her get around in Chile. When the quake struck, she’d already been in Valparaiso for six days.

In her journal, she described the town in a way that makes it easier to feel what the quake must have been like there.

“During the day, the vista looks impossible — multi-story houses of all styles and colors built at the turn of the century are perched on cliffs, within a block there are at least ten rooflines, and the labyrinthine roads approach 45 degree angles. At night, which is when the 7.8 earthquake hit, the hills are cloaked with an enigmatic net of yellow lights that cradle the bay.”

The disorientation of being a stranger in a strange land turned on its head for Patty that night. While the terremoto didn’t level Valparaiso, it did damage nearly every building and knocked out its electricity.

“Chileans are used to earthquakes, so when I was with new friends on the second story of a large building and the shocks began, I looked toward faces that were for the most part calm, albeit a bit stunned. Afterwards, I found out that if you look at glasses on the table, you know you will be fine if they rock and sway, indicating a side-to-side motion that is better absorbed by structures. If they rattle up and down, apparently, you know you are dead.”

After the quake, the town’s residents emptied into the darkened streets, and Patty followed the crowd to safety.

“After a minute and a half, the building slowed its rocking; singing and cheering collided, and the lights flickered, going out completely within a few minutes. Once out on the street, following the tambourines of friends, the city no longer existed in a recognizable state. It was not unrecognizable because of destruction — there was minimal damage comparatively — but because the lights had been extinguished.”

Patty described how in the darkness she was led by the hand of a relative stranger to a safe place away from the buildings then to another apartment to sleep. Her host, who had lived through a massive earthquake in 1985, could not sleep.

In the days after the quake, Patty said the people exhibited a combination of joyful gratitude, relief and fear.

“Relief was so entwined with apprehension, about what was to be found, or not, elsewhere, about gas explosions, about tsunamis, about another quake and temblores that there was no way to compartmentalize the emotions or the sensation which was expressed through a remarkable efficiency of action. Tones of angst only came out in retrospective discussions focused on piecing together fragments of information: where individuals were, what it was like, what kind of damage their houses sustained, if and when they had heard from family members in the south and in Santiago,” she wrote.

The plaster walls in the apartment Patty was staying in were damaged, and the shelves emptied by the quake. She and Ortiz didn’t want to stay indoors the day after, so they went to the beach. There wasn’t a soul there except a group of itinerant clowns. All of the boats in the port were stowed away. The emptiness, she said, was terrifying.

She was originally scheduled to return from Chile a week ago, but Chile’s main airport terminal was destroyed by the quake, and the roads connecting Valparaiso to the capital, Santiago, were closed.

Patty stayed with Ortiz and her friends and watched Chile try to get back to normal. She raised $300 online to donate groceries for people who needed food. She watched her friends throw together an impromptu performance of larger than life marionettes to raise spirits. She noticed how the graffiti on the walls turned positive: “Chile ayuda a Chile.” “Chile help Chile.”

In the end, Patty’s journey to Chile opened up a new realm of experience for her. It wasn’t that she was disconnected from the horror Americans saw on the news, it was that she was connected to it in a way that made it harder to compartmentalize.

That message is clear in one of the searching passages of her journal.

“When there is a sudden transformation of the world or our part of it, there also exists a crucial time-space before anyone can gauge the shift or build up a framework of memories and images that situate the extent of the change; in this space, people intuit what is necessary,” she wrote.

But the quake certainly left its mark on Susannah Patty, and her experience of the moment it hit evokes the fates of the people in Concepcion who were not as lucky as she was.

“You instinctively know that for moments, and possibly forever, your situation chooses you, you do not choose it,” she wrote.